SHIPPING & RETURNS
SHIPPING POLICY
Orders are made to order and typically arrive within 8–14 business days, including artisanal production (5–9 business days) and tracked U.S. delivery (3–5 business days). Tracking details are sent automatically upon dispatch. Shipping is available across the United States.
Shipping is currently available only to addresses in the United States. Shipping charges are calculated by product and fulfillment partner and are shown at checkout; orders containing items from more than one partner may arrive separately and may include separate charges. Processing and delivery estimates vary by item. Most U.S. orders arrive in approximately 5–14 business days, although peak seasons, carrier delays, weather, holidays, or address issues may extend that timeframe. Tracking details will be sent when available. Please verify your shipping address before placing your order and contact Customer Care promptly if a correction is needed.
RETURN & EXCHANGE POLICY
We stand behind our skincare rituals with a 30-Day Money-Back Guarantee. If you are not completely satisfied with your purchase, contact Customer Care at satinsovereign@gmail.com within 30 calendar days of delivery for return instructions and a full refund to your original payment method. For items that arrive damaged, defective, or incorrect, please reach out promptly with clear photos of the item and packaging for an immediate replacement or refund. Original shipping charges are non-refundable. Customers are responsible for accurate delivery addresses.